[Last Updated: April 18, 2014]
understand how we collect and use information on the HomeSolver website (the "Site").
will be available at the top of this page, so please be sure to check back periodically.
will constitute your acceptance of such changes.
The Information We Collect
Personal Information is information that others can use to identify, locate, or
contact you. When you use the Site, or contact HomeSolvers, you
provide HomeSolvers with certain Personal Information including,
without limitation, your name, address, zip code, email address, telephone number,
comments you make to the Site, and other information as related. If you register
to our Facebook page, you agree to allow Facebook to share additional information
with HomeSolvers including your name, email address, profile
picture, gender, user ID, list of friends and any other information that you have
made publicly available on Facebook.
Additionally, HomeSolvers servers automatically record information
sent by your browser when you use the HomeSolvers Site, including
Internet Protocol address, browser type and language, and date and time of request.
We may also collect information using cookies, web beacons or similar technologies.
When you send email or other communication to HomeSolvers, we
may retain those communications in order to process your inquiries, respond to your
requests and improve our service.
How We Use Information
Depending on your use of the Site and the services you request from HomeSolvers,
we may use your Personal Information for the following purposes:
- To enable HomeSolvers Agents or other third-party Experts to
contact you and provide personal service, or to provide you with personalized content,
including email messages, E-Mail Alerts and/or search results.
- For the purposes for which you provided the information, including to process and
respond to inquiries and to contact you about services you have requested.
- To improve the features, content and navigability of the Site.
- To solicit your feedback about our services.
- To alert you to new Site features, promotions, and services, and to deliver other
information from which you may opt out.
In the future, we may sell some or all or our assets. In such transactions, customer
information generally is one of the transferred business assets. In the event of
a sale of our assets including our database, customer information will be transferred.
Sharing Of Information
HomeSolvers may disclose your Personal Information: (i) to another
entity for purposes of outsourcing one or more of the functions described in the
previous section; (ii) to confirm or update information provided by you; (iii) to
inform you of important information; (iv) as a part of a sale of assets as described
in the previous section; (v) with other companies for the purposes of marketing
products to you after obtaining your consent; and/or (vi) as otherwise authorized
HomeSolvers will provide you with opportunities to opt-in to
share information with and receive information from HomeSolvers
or third parties. When you opt-in to share and receive information from HomeSolvers or third
parties, your information will be shared at HomeSolvers discretion. You may at any
point withdraw your consent to share information with HomeSolvers or third parties
a letter via mail to the address listed in the contact section below. HomeSolvers will stop
sharing your information within 10 (ten) days after
receiving your request; provided, however, that information shared prior to that
time will remain in the possession of HomeSolvers or third parties
For users who register or log on to the Site through Facebook, please refer to Facebook's
privacy settings to determine how you may adjust the permissions and manage the
interactivity between HomeSolvers and Facebook.
You may choose to work with companies who are third parties and who are not affiliated
with or related to HomeSolvers. These companies may each have
their own privacy policies governing how they handle your personal information.
HomeSolvers accepts no responsibility or liability for third-party
privacy policies or the actions of any third party with respect to your personal
We may also share your information in response to a subpoena, legal order or official
request when we believe that doing so may protect your safety or the safety of others.
Information that is de-identified (stripped of any information that could be used
to identify you) may be used by HomeSolvers for any reason and
shared freely with affiliates, the press, partners and third parties. This information
is usually aggregated (combined with information from many other users), and may
include information such as site traffic patterns, trends, demographics, search
patterns and other information.
handles cookies by adjusting its privacy and security settings. Browsers are different,
so refer to instructions related to your browser to learn about cookie-related and
other privacy and security settings that may be available.
The Site may contain links to third-party websites. The use of Personal Information
on third-party websites is governed by the privacy policies of the third-party websites
and is not subject to HomeSolvers control. HomeSolvers is not responsible for the privacy practices or the content of such websites.
How We Protect Information
HomeSolvers attempts to protect against the loss, misuse and
alteration of your Personal Information. Our servers are protected by reasonable
physical and electronic security measures.
California Privacy Rights
If you are a California resident, you are entitled by law to request an Information
Sharing Disclosure. If you request it, we will provide you with a notice of your
right to prevent sharing of your Personal Information as well as a cost-free means
of doing so. To receive such a notice, submit a written request via our contact
form listed in the section below, specifying that you seek your "California Customer
Choice Notice." Please allow thirty days for a response.
Viewing and Updating Your Information
or to edit your preferences or request changes to the information you have provided
you can contact us at any time by using our
form on this site.