The Information We Collect

HomeSolvers (or “we”) Privacy Policy is designed to help you understand how we collect and use information on the HomeSolver website (the “Site”). By visiting the Site, you are acknowledging and accepting this Privacy Policy. We may from time-to-time revise this Privacy Policy, and the date of last revision will be available at the top of this page, so please be sure to check back periodically. Your continued use of the Site after changes have been posted to the Privacy Policy will constitute your acceptance of such changes.

Personal Information is information that others can use to identify, locate, or contact you. When you use the Site, or contact HomeSolvers, you provide HomeSolvers with certain Personal Information including, without limitation, your name, address, zip code, email address, telephone number, comments you make to the Site, and other information as related. If you register to our Facebook page, you agree to allow Facebook to share additional information with HomeSolvers including your name, email address, profile picture, gender, user ID, list of friends and any other information that you have made publicly available on Facebook.

Additionally, HomeSolvers servers automatically record information sent by your browser when you use the HomeSolvers Site, including Internet Protocol address, browser type and language, and date and time of request. We may also collect information using cookies, web beacons or similar technologies.

When you send email or other communication to HomeSolvers, we may retain those communications in order to process your inquiries, respond to your requests and improve our service.

How We Use Information

Depending on your use of the Site and the services you request from HomeSolvers, we may use your Personal Information for the following purposes:

  • To enable HomeSolvers Agents or other third-party Experts to contact you and provide personal service, or to provide you with personalized content, including email messages, E-Mail Alerts and/or search results.
  • For the purposes for which you provided the information, including to process and respond to inquiries and to contact you about services you have requested.
  • To improve the features, content and navigability of the Site.
  • To solicit your feedback about our services.
  • To alert you to new Site features, promotions, and services, and to deliver other information from which you may opt out.

In the future, we may sell some or all or our assets. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale of our assets including our database, customer information will be transferred. We will require buyers to honor our privacy policy.

Sharing Of Information

HomeSolvers may disclose your Personal Information: (i) to another entity for purposes of outsourcing one or more of the functions described in the previous section; (ii) to confirm or update information provided by you; (iii) to inform you of important information; (iv) as a part of a sale of assets as described in the previous section; (v) with other companies for the purposes of marketing products to you after obtaining your consent; and/or (vi) as otherwise authorized by you.

HomeSolvers will provide you with opportunities to opt-in to share information with and receive information from HomeSolvers or third parties. When you opt-in to share and receive information from HomeSolvers or third parties, your information will be shared at HomeSolvers discretion. You may at any point withdraw your consent to share information with HomeSolvers or third parties by sending a letter via mail to the address listed in the contact section below. HomeSolvers will stop sharing your information within 10 (ten) days after receiving your request; provided, however, that information shared prior to that time will remain in the possession of HomeSolvers or third parties and may continue to be used consistent with this Privacy Policy.

For users who register or log on to the Site through Facebook, please refer to Facebook’s privacy settings to determine how you may adjust the permissions and manage the interactivity between HomeSolvers and Facebook.

You may choose to work with companies who are third parties and who are not affiliated with or related to HomeSolvers. These companies may each have their own privacy policies governing how they handle your personal information. HomeSolvers accepts no responsibility or liability for third-party privacy policies or the actions of any third party with respect to your personal information.

We may also share your information in response to a subpoena, legal order or official request when we believe that doing so may protect your safety or the safety of others.

Information that is de-identified (stripped of any information that could be used to identify you) may be used by HomeSolvers for any reason and shared freely with affiliates, the press, partners and third parties. This information is usually aggregated (combined with information from many other users), and may include information such as site traffic patterns, trends, demographics, search patterns and other information.

How We Use Cookies

HomeSolvers does not use cookies. You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.


The Site may contain links to third-party websites. The use of Personal Information on third-party websites is governed by the privacy policies of the third-party websites and is not subject to HomeSolvers control. HomeSolvers is not responsible for the privacy practices or the content of such websites.

How We Protect Information

HomeSolvers attempts to protect against the loss, misuse and alteration of your Personal Information. Our servers are protected by reasonable physical and electronic security measures.

California Privacy Rights

If you are a California resident, you are entitled by law to request an Information Sharing Disclosure. If you request it, we will provide you with a notice of your right to prevent sharing of your Personal Information as well as a cost-free means of doing so. To receive such a notice, submit a written request via our contact form listed in the section below, specifying that you seek your “California Customer Choice Notice.” Please allow thirty days for a response.

Viewing and Updating Your Information

If you have any questions, concerns, or suggestions regarding this Privacy Policy, or to edit your preferences or request changes to the information you have provided you can contact us at any time by using our contact form on this site.